Quality Assurance

Our commitment to our customers is to ensure that we provide a quality professional service with a same day response guarantee i.e. should a customer have a cleaning problem requiring urgent attention we will guarantee our Manager/Supervisor will be on site the same day to rectify the problem.

Left AlignIt is our policy to operate a control system specifically designed to meet the requirements of your specification and premises. Each item on the specification will be inspected in each area and awarded points from 1 to 10. A score of 7 or below would not be considered acceptable. This ensures that prompt action is taken when necessary. Regular unscheduled visits to the site are made by the Manager/ Supervisor to check upon standards of work performance.

Constant supervision and attention to detail is our priority and nothing is left to chance. All of our procedures are carried out in accordance with the Safe Contractor system to ensure that our services conform to Health and Safety satisfaction on a daily basis.

Service inspections are a control for consistency of service and therefore all staff are motivated towards achieving and maintaining higher standards.

For a free quotation contact us today on 01273 423400